fb logo

Smash Park TEXT MESSAGE TERMS

Who sends these texts: Smash Park (Smash Park Des Moines, LLC and its affiliated Smash Park venues in West Des Moines, Iowa; Roseville, Minnesota; La Vista, Nebraska; and Westerville, Ohio).

What we text you about:

  • Smash Park Passport: a confirmation when you activate your Passport, a link to your Passport, and reminders about offers you have not used yet and when they expire.
  • Event inquiries: replies to questions you send us about booking a party or event. Some replies are written by an automated assistant, and a team member can step in at any time.
  • Curbside pickup: updates about your order, such as when it is ready.

How you sign up: You only get texts if you give us your mobile number and check the box agreeing to receive them, for example on the Passport sign-up page or our event inquiry form. Agreeing to texts is never required to buy anything or use a Passport.

How often: Message frequency varies, up to 10 texts per month.

Cost: Message and data rates may apply, based on your mobile plan.

How to stop: Reply STOP to any text to stop getting them. We will send one final text to confirm, and then no more. To start again, reply START.

How to get help: Reply HELP to any text, or email info@smashpark.com.

Hours: We only send texts between 8:00 AM and 9:00 PM in your local time, except for a direct reply to a message you just sent us.

Carriers: Mobile carriers are not responsible for delayed or undelivered messages.

Privacy: We do not sell or share your mobile number for marketing. See our Privacy Policy at smashpark.com/privacy-policy-2.